Respectful and Positive Social Media for Councils and Councillors

In this introductory e-learning module, we’ll consider the opportunities and risks associated with social media from a civility and respect perspective. We will explore a range of proactive and pre-emptive strategies councils, and councillors can implement to set themselves up for success. We’ll explore what to do if things go wrong and how to manage a range of scenarios from trolling to harassment, and practice what steps you can take.