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This e-learning course is suitable for councillors, clerks and officers and is designed to help broaden and develop your knowledge and understanding of the role of town and parish councils.   Objectives After completing the course, learners will be able to understand the purpose of the council alongside the role […]

Information security awareness

29 February 2024

Training

Click here for a demo Information security is important for all organisations; your information is valuable and it is important it is kept safe. Understanding information security risks and how to minimise these are the first steps in keeping information safe. By making sure employees are aware of information security […]

Human Factors Essentials

29 February 2024

Training

click here for demo This 45 min course explores human error in the workplace. It looks at the types of errors we make, common ‘error traps’ that fall under four categories; Person, Equipment, Task and Environment (PETE), and the Human Performance (HuP) tools we can use to mitigate error traps […]

Home Working Essentials

29 February 2024

Training

Click here for demo More people than ever before have swapped their daily office commute for a shuffle down the hallway to a home-based workstation. It’s certainly a cultural shift! Trying to establish a productive work routine in the epicentre of our home lives can seem like an impossible task, […]

Freedom of Information

29 February 2024

Training

click here for demo Being able to access information held by public authorities is an important right in an open society. Freedom of information makes our authorities more accountable in delivering public services, and stimulates public debate on issues that are important to everyone. Above all, it helps create an […]

Fire Safety Essentials

29 February 2024

Training

Click here for demo The risk of fire and the resulting threat to human life is very real. You will no doubt be aware of the devastating consequences fire can have, but do you know how to prevent fires and what to do in the event of a fire? This […]

Equality, Diversity & Inclusion

29 February 2024

Training

Click here for Demo Certain characteristics are protected by the equality law and it is necessary for every employee to know what these are, so they can abide by the equality legislation. If a person feels your organisation (or someone in your organisation) has treated them unfairly, they can start […]

Environmental Awareness Essentials

29 February 2024

Training

Click here for demo It explores the importance of being environmentally aware in your workplace and the steps we can all take to reduce our negative impact on the climate. By the end of this course you will: Recognise the benefits of a greener approach to your working practices Know […]

Click here for demo Developed by experienced training specialists, Creative Learning Solutions, this Display Screen Equipment course addresses the fact that it is not the equipment in our daily office lives that is responsible for poor health and absenteeism, but the way in which we use it. The course will […]

Dementia Awareness

29 February 2024

Training

Click here for demo Developed by experienced training specialists, Creative Learning Solutions, this Display Screen Equipment course addresses the fact that it is not the equipment in our daily office lives that is responsible for poor health and absenteeism, but the way in which we use it. The course will […]

Data Protection Essentials GDPR

29 February 2024

Training

Click here for demo Main Features Every time we buy a product, sign up to a service or get a new job, we willingly hand over our personal information, placing our trust in countless companies to handle our data securely and responsibly, despite frequent news of hacks and data breaches. […]

Click here for demo This course is designed to look at the different ways of using video conferencing and the processes and technology that can be used to protect how we use these services. Objectives By the end of the course you should be able to: Appreciate the history and […]

Cyber Security Awareness Phishing

29 February 2024

Training

Click here for demo This course, developed by cyber security specialists Cyber Security Associates, is designed to enhance the learner’s knowledge of one of the fastest growing cyber attack methods: phishing. The course is useful for anyone who works with digital devices, and provides learners with details of information security […]

Click here for demo This password management course is designed to provide clear and concise guidance on the use of passwords and other protection methods to keep your information and data safe and secure. The course will examine how cyber attackers can use different methods to gain access to passwords […]

Customer Services Essentials

29 February 2024

Training

Click here for demo Have you ever refused to leave a tip at a restaurant, or put the phone down on a call centre representative in sheer frustration? Maybe you’ve been annoyed enough to leave a one-star review online! Most of us have endured bad customer service at some point. […]