Training & Events

HAPTC Core Basics
Training providers: Nikki Bugden, CEO and Katie Eyre, CO
For course dates and bookings, email katie@haptc.org.uk
This course has 2 sessions: 1. Governance 2. Finance To de-mystify internal audit and the annual internal audit report Annual Governance Statement (section 1) – can you tick “yes”? To share “best practice” and consider how we can address any concerns that you might have To provide a directory for […]
Agendas and MinutesThe purpose of agendas & minutes The importance of a detailed agenda Best practice in creating agendas & minutes How to create first class agendas & minutes How to handle confidential business Freedom of Information implications Retention of records & archiving
Basic Councillor TrainingWho should attend? All Councillors, both new into the role, or wishing to update and renew their knowledge. Who is your trainer? The HAPTC team, CEO Nikki Bugden and Council Officer, Katie Eyre Is it for you? Legal framework and purpose of a Parish/Town Council How do you get things […]
Chairmanship & Meetings ProcessWho should attend? Any Councillor, especially those considering becoming the Chairman of their council or a committee. Clerks also welcome for information. Who is your trainer? The HAPTC team, CEO Nikki Bugden and Council Officer, Katie Eyre Is it for you? Programme: What the chairman does before the meeting; at […]
Code of Conduct TrainingCode of Conduct Evening Training Free to members Our next session will be held after May 2027 elections dates TBA Open to councillors and clerks (free to members, online session)
ElectionsWho should attend? Clerks of parish, community and town councils with ordinary elections. It aims to give practical help for you to understand the electoral process with regard to parish councils and how to encourage greater participation within your community. Is it for you? This workshop will cover the practicalities […]
Getting You Started – New ClerksWhen is this held? This session is not held at regular intervals, but organised when there are several new Clerks in need of this training. So, if you would like us to put one in the schedule please contact Katie@haptc.org.uk Who should attend? This course is designed for Clerks and […]
HAPTC LUNCH AND LEARNS
Let’s Talk Digital AGAR-With Lance Allan Tuesday 20th October 11am (1hr)
Let’s Talk Risk- with Clear Councils Tuesday 17th Nov 2026 12noon (1hr)
Let’s Talk Planning -With CPRE-Thursday 19th Nov 2026 17:30 (1hr)
Session Highlights
CPRE: who we are and how we work, CPRE Hertfordshire: current focus areas, The planning system: essentials, Recent planning reforms, What the changes mean for Hertfordshire, Local Government Reorganisation: planning implications
Quality Conversations (full day, in person session)
Mental Health Awareness CPD Accredited
Click here for demo Developed by experienced training specialists, Creative Learning Solutions, this Display Screen Equipment course addresses the fact that it is not the equipment in our daily office lives that is responsible for poor health and absenteeism, but the way in which we use it. The course will […]
Environmental Awareness EssentialsClick here for demo It explores the importance of being environmentally aware in your workplace and the steps we can all take to reduce our negative impact on the climate. By the end of this course you will: Recognise the benefits of a greener approach to your working practices Know […]
Equality, Diversity & InclusionClick here for Demo Certain characteristics are protected by the equality law and it is necessary for every employee to know what these are, so they can abide by the equality legislation. If a person feels your organisation (or someone in your organisation) has treated them unfairly, they can start […]
Fire Safety EssentialsClick here for demo The risk of fire and the resulting threat to human life is very real. You will no doubt be aware of the devastating consequences fire can have, but do you know how to prevent fires and what to do in the event of a fire? This […]
First Aid EssentialsClick here for demo It’s estimated that first aid could prevent as many as 150,000 deaths in the UK every year, yet around a quarter of us admit we’d be too scared to intervene. In truth, medical emergencies are frightening, and panic can take over. Have a think about how you […]
Freedom of Informationclick here for demo Being able to access information held by public authorities is an important right in an open society. Freedom of information makes our authorities more accountable in delivering public services, and stimulates public debate on issues that are important to everyone. Above all, it helps create an […]
Health & SafetyClick here for demo Main Features Keeping your employees healthy and safe should be a major consideration for your organisation; to comply with the Health and Safety legislation and to make sure you have happy and healthy employees. All incidents and injuries in the workplace affect the well-being of your […]
Home Working EssentialsClick here for demo More people than ever before have swapped their daily office commute for a shuffle down the hallway to a home-based workstation. It’s certainly a cultural shift! Trying to establish a productive work routine in the epicentre of our home lives can seem like an impossible task, […]
Finance Webinars hosted by Steve ParkinsonÂ
For course dates and bookings email katie@haptc.org.uk
 Thursday, 8 October ’26   10am – 11:30am  Wednesday, 21 October ’26   10am – 11:30am  Thursday, 5 November ’26   10am – 11:30am  Tuesday, 17 November ’26   10am – 11:30am This session is aimed at officers of parish & town councils, who are involved in preparing and monitoring their council’s budgets. Topics […]
Budgeting for Clerks and Finance StaffThis session is seasonal and held in the autumn when budgets are set Course content When to start the budget-setting process The role of the Responsible Financial Officer and councillors in preparation of the budget How to go about preparing the budget and setting the precept Budget monitoring The importance […]
Finance for CouncillorsThis session is for councillors only and is designed to give them a greater understanding of their duties with regard to the council’s finances. Wednesday, 9 September ’26   10am – 11am  Thursday, 29 October ’26   6:30pm – 8pm  Tuesday, 3 November ’26   10am – 11:30am Thursday, 10 December ’26   10am […]
Internal Controls Wednesday, 30 September ’26   10am – 11:30am  Wednesday, 18 November ’26   10am – 11:30am This session give councillors and clerks an understanding of the need for internal controls and how they work, with practical examples and case studies. Topics include: • Roles and responsibilities • Financial risks • Purpose […]
Introduction to VATTuesday, 13 October ’26   10am – 11:30am  Thursday, 12 November ’26   10am – 11:30am  Tuesday, 8 December ’26   10am – 11:30am This session is for clerks, finance staff and councillors. It explains how VAT rules affects local councils, focussing on those that are not VAT registered, but reclaim VAT […]
New Clerk’s FinanceThursday, 1 October ’26   10am – 11:30am  Tuesday, 24 November ’26   10am – 11:30am  Thursday, 28 January ’27   10am – 11:30am This introductory session is for inexperienced clerks of councils in membership of HAPTC in their year and is designed to give them an overview of a council’s year, along […]
ProcurementFor anyone involved in procuring goods and services, preparing tenders, or entering into contracts on behalf of local councils. Wednesday, 16 September ’26   10am – 11:30am Tuesday, 20 October ’26   10am – 11:30am Tuesday, 26 January ’27   10am – 11:30am Thursday, 4 March ’27   10am – 11:30am Tuesday, 27 April […]
Role of the Internal Audit Wednesday, 14 October ’26   10am – 11:30am For councillors and officers that want to understand the role of the internal auditor and how to appoint one. (Please note, this is NOT a training session for people who want to undertake internal audits) This session explains the role of the internal […]

Courses hosted by Breakthrough Communications
For course dates and bookings please email katie@haptc.org.uk
Canva Part One – Getting Started Canva is a design tool that can be used for free. It allows you to quickly create posters, newsletters, and other physical documents. You can also create images and videos for social media and websites. This session is for people who have never used […]
Communicating with Your CommunityPart 1: creating a communications strategy Every local council should have a communications strategy. It should set out its communications priorities, aims and goals. In this session, we will consider how your council could create an effective communication strategy. One that is sustainable and supports your council. A strategy that considers your council’s […]
Councillors: chairing meetings effectivelyThe effective chairing of meetings is a good skill for a councillor to have. This session is for councillors that have been recently elected. It is also aimed at those wanting a refresher. During the session we will consider how to effectively prepare for meetings. How to get the most […]
Councillors: social media skillsIt has never been more important for councillors to understand social media. In the session we will go through the confusing world of social media communications. It is designed for both social media users and those new to it. During the session you will learn where to focus your time […]
Crisis communications for local councilsA crisis could strike at any point. Anything from flooding to a meeting going viral. There are many ways in which you could find yourself in the eye of the media storm. This session takes participants through the detail of preparing for any crisis. Passing on expert tips and guidance on being prepared. […]
Data Protection & GDPRCouncillors: data protection training It’s important for any councillor to grasp how data protection laws relate to your role. This is true for new as well as longer serving councillors. This session clarifies a councillor’s legal responsibilities to themself and the council. We will guide you on the right procedures and best […]
Dealing with difficult people and conversationsHandling professional relationships within local councils is critical. However, it can be tough dealing with challenging people and situations. In this session, we discuss practical techniques for managing difficult conversations and situations
Freedom of Information for councilsThis course examines the obligations of local councils regarding Freedom of Information (FOI). We discuss the necessary policies and procedures. How your council could ensure awareness among officers and councillors about FOI. Consider the steps to follow when managing an FOI request including the use of exemptions.

Cemetery Management for Parish and Town Councils This introductory cemetery management course provides a practical overview of legal compliance and day-to-day operations. It is designed to build confidence in understanding burial regulations, record-keeping, health and safety requirements, and the core processes involved in managing cemetery sites. Ideal for those new […]
Making Accessible Document using MS Word and PDF’sMaking Accessible Document using MS Word and PDF’s As a Parish or Town Council Clerk, you’re responsible for producing key documents such as agendas, minutes, and reports—and ensuring they are accessible to all members of your community, including people with disabilities, is not just good practice, it’s a legal requirement. […]
Allotment ManagementAllotment Management Councillors and clerks of member councils that administer allotments are encouraged to attend this session, either as a refresher or to learn about allotment management, how to ensure the council has lawful tenancy agreements in place, rules for tenants and other policies and procedures required to maintain an […]
Heath and Safety on AllotmentsHeath and Safety on Allotments Local councils that manage allotment sites have a duty to consider health and safety, particularly in public areas of the site. This session is recommended for councillors and clerks of member councils who oversee allotments—whether as a refresher or to gain a clear understanding of […]
The new National Planning Policy Framework – what Councils need to knowÂThe new National Planning Policy Framework – what Councils need to know In August 2026, the Government published a new version of the NPPF – the key national planning document. The new framework is the most substantial rewrite of planning rules in at least a decade. It aims to increase […]
Induction for Responsible Financial Officer (RFO)NEW – Induction for Responsible Financial Officer (RFO) We will go through the RFO’s workbook that YLCA have produced, to ensure you understand the role and responsibilities of the RFO. These sessions cover the role of the RFO. Cost: ÂŁ55.00 per delegate Thursday 29 October, 9.30am to 11.30am Wednesday 9 […]
Getting to grips with using the website for more community engagement, Mark TomkinsGetting to grips with using the website for more community engagement, Mark Tomkins This engaging webinar is perfect for parish and town councils looking to maximise the potential of their website for both functionality and community engagement. You’ll discover how to make your website a dynamic tool that not only […]
Business Continuity Plan – Preparing for the UnexpectedBusiness Continuity Plan – Preparing for the Unexpected Every council faces risks that can disrupt normal operations, from severe weather and utility failures to cyber incidents, staff shortages, and other unforeseen events. A Business Continuity Plan (BCP) helps ensure that essential services can continue and recover quickly when disruption occurs. […]
Can’t see a course subject that you need? Contact us at Katie@haptc.org.uk for further information on all sector courses available.
Cancellation Policy
Please inform us immediately if you are unable to attend; there might be a reserve list. Member cancellations within 48 hours (2 full working days) of the course will be invoiced in full; non-members must give at least a full working week notice. This is to cover preparation and other costs (any handouts will be posted to the Clerk). You are of course welcome to find someone else to take your place. If we are able to reallocate at late notice we will inform you that the invoice is void.


