Training & Events

HAPTC Core Basics
Training providers: Nikki Bugden, CEO and Katie Eyre, CO
For course dates and bookings, email bookings@haptc.org.uk
This course has 2 sessions: 1. Governance 2. Finance To de-mystify internal audit and the annual internal audit report Annual Governance Statement (section 1) – can you tick “yes”? To share “best practice” and consider how we can address any concerns that you might have To provide a directory for […]
Agendas and MinutesThe purpose of agendas & minutes The importance of a detailed agenda Best practice in creating agendas & minutes How to create first class agendas & minutes How to handle confidential business Freedom of Information implications Retention of records & archiving
Basic Councillor TrainingWho should attend? All Councillors, both new into the role, or wishing to update and renew their knowledge. Who is your trainer? The HAPTC team, CEO Nikki Bugden and Council Officer, Katie Eyre Is it for you? Legal framework and purpose of a Parish/Town Council How do you get things […]
Chairmanship & Meetings ProcessWho should attend? Any Councillor, especially those considering becoming the Chairman of their council or a committee. Clerks also welcome for information. Who is your trainer? The HAPTC team, CEO Nikki Bugden and Council Officer, Katie Eyre Is it for you? Programme: What the chairman does before the meeting; at […]
Code of Conduct TrainingCode of Conduct Evening Training Free to members Our next session will be held after May 2027 elections dates TBA Open to councillors and clerks (free to members, online session)
ElectionsWho should attend? Clerks of parish, community and town councils with ordinary elections. It aims to give practical help for you to understand the electoral process with regard to parish councils and how to encourage greater participation within your community. Is it for you? This workshop will cover the practicalities […]
Getting You Started – New ClerksWhen is this held? This session is not held at regular intervals, but organised when there are several new Clerks in need of this training. So, if you would like us to put one in the schedule please contact Katie@haptc.org.uk Who should attend? This course is designed for Clerks and […]
HAPTC LUNCH AND LEARNS
Let’s Talk Risk- with Clear Councils Tuesday 17th Nov 2026 12noon (1hr)
Let’s Talk Planning -With CPRE-Thursday 19th Nov 2026 17:30 (1hr)
Session Highlights
CPRE: who we are and how we work, CPRE Hertfordshire: current focus areas, The planning system: essentials, Recent planning reforms, What the changes mean for Hertfordshire, Local Government Reorganisation: planning implications
Quality Conversations (full day, in person session)
Mental Health Awareness CPD Accredited
click here for demo Have you ever jumped to the wrong conclusion or misjudged someone you just met? We all do it, with just about everyone we come across. We make snap judgements about people based on the very little information we know about them. And mostly, we do it […]
Understanding PreceptsThis course is suitable for Councillors, Clerks and other Officers who may be new to the role or would like information on what the precept is and how it works for the Council. In this course you will learn What a precept is and how a Parish Council receives it […]
Finance Webinars hosted by Steve ParkinsonÂ
For course dates and bookings email bookings@haptc.org.uk
Dates TBC For clerks, finance staff and councillors of councils that lease or hire out land and buildings such as village halls, community centres, meeting rooms, sports facilities or markets, who need to understand when their council is at risk of not being able to reclaim VAT. Essential for any […]
VAT for VAT Registered CouncilsFor clerks, finance staff and councillors from councils that are VAT registered, who wish to develop their knowledge (VAT registered councils have a 9-digit registration number, submit quarterly VAT returns online and charge VAT on taxable sales. If your council submits a VAT126 claim, it is not VAT registered). This […]
Year End and Audit – Councils Over £25,000For officers who want to understand how to prepare their council’s Annual Governance & Accountability Return and comply with the requirements of the audit process. This session does NOT cover exemption from audit or the Transparency Code for smaller Authorities. We have alternative sessions for councils under £25,000 that need […]
Year End and Transparency – Councils under £25,000Details For officers who want to understand how to prepare and publish their council’s Annual Governance & Accountability Return on a receipts and payments basis, complying with the Accounts & Audit Regulations and the Transparency Code for Smaller authorities. This session introduces the Annual Return and the stages of the […]

Courses hosted by Breakthrough Communications
For course dates and bookings please email bookings@haptc.org.uk
Local newspapers, magazines, regional TV, and radio offer local councils a way to communicate with residents. However, dealing with journalists and the media can be intimidating. In this session we will consider how to establish positive relationships with journalists. How to write impactful press releases. Ensure that your council gets regular and […]
How councils can engage effectively with young people in their communitiesCouncils often find it challenging to connect with young people. In this session, we will define “young people.” Consider the issues important to young people. Explore effective ways to engage online and offline. We will also offer insights on forming partnerships with local youth organisations. Wednesday 2nd Sept at 10am […]
How councils can more effectively engage with young peopleCouncils often find it challenging to connect with young people. In this session, we will define “young people.” Consider the issues important to ‘young people.’ Explore effective ways to engage online and offline. We will also offer insights on forming partnerships with local youth organisations
Leadership in Challenging Situations for Councils and CouncillorsThe learning content, live workshop, and toolkits will enable participants to deal with various role-focused challenging situations and explore how we can work with others more effectively. We will consider different leadership styles and approaches in the context of your role, exploring which styles we personally ‘default’ to and which […]
Respectful & Positive Social Media for Councils and CouncillorsThe learning content, live workshop, and toolkits will enable participants to explore different methods and strategies for dealing with negative attacks on social media and ways in which they can keep control of our social media output. We will consider how we come across on social media as councils, as […]
Social media for councils: advanced strategiesCouncils often use different social media platforms to connect with the community. This session explores a wide range of social media platforms. There will be a focus on how to get the most from key social media platforms. Exploring the ways of ensuring that social media supports your council to […]
Social media for councils: getting startedSocial media is a great tool for councils to use to improve their communication. In this session you will learn the basics and how to get started right. We will focus on creating a social media strategy and the basics of Facebook. Our goal is to share with you time-saving […]

Cemetery Management for Parish and Town Councils This introductory cemetery management course provides a practical overview of legal compliance and day-to-day operations. It is designed to build confidence in understanding burial regulations, record-keeping, health and safety requirements, and the core processes involved in managing cemetery sites. Ideal for those new […]
Making Accessible Document using MS Word and PDF’sMaking Accessible Document using MS Word and PDF’s As a Parish or Town Council Clerk, you’re responsible for producing key documents such as agendas, minutes, and reports—and ensuring they are accessible to all members of your community, including people with disabilities, is not just good practice, it’s a legal requirement. […]
Allotment ManagementAllotment Management Councillors and clerks of member councils that administer allotments are encouraged to attend this session, either as a refresher or to learn about allotment management, how to ensure the council has lawful tenancy agreements in place, rules for tenants and other policies and procedures required to maintain an […]
Heath and Safety on AllotmentsHeath and Safety on Allotments Local councils that manage allotment sites have a duty to consider health and safety, particularly in public areas of the site. This session is recommended for councillors and clerks of member councils who oversee allotments—whether as a refresher or to gain a clear understanding of […]
The new National Planning Policy Framework – what Councils need to knowÂThe new National Planning Policy Framework – what Councils need to know In August 2026, the Government published a new version of the NPPF – the key national planning document. The new framework is the most substantial rewrite of planning rules in at least a decade. It aims to increase […]
Induction for Responsible Financial Officer (RFO)NEW – Induction for Responsible Financial Officer (RFO) We will go through the RFO’s workbook that YLCA have produced, to ensure you understand the role and responsibilities of the RFO. These sessions cover the role of the RFO. Cost: £55.00 per delegate Thursday 29 October, 9.30am to 11.30am Wednesday 9 […]
Getting to grips with using the website for more community engagement, Mark TomkinsGetting to grips with using the website for more community engagement, Mark Tomkins This engaging webinar is perfect for parish and town councils looking to maximise the potential of their website for both functionality and community engagement. You’ll discover how to make your website a dynamic tool that not only […]
Business Continuity Plan – Preparing for the UnexpectedBusiness Continuity Plan – Preparing for the Unexpected Every council faces risks that can disrupt normal operations, from severe weather and utility failures to cyber incidents, staff shortages, and other unforeseen events. A Business Continuity Plan (BCP) helps ensure that essential services can continue and recover quickly when disruption occurs. […]
Can’t see a course subject that you need? Contact us at bookings@haptc.org.uk for further information on all sector courses available.
Cancellation Policy
Please inform us immediately if you are unable to attend; there might be a reserve list. Member cancellations within 48 hours (2 full working days) of the course will be invoiced in full; non-members must give at least a full working week notice. This is to cover preparation and other costs (any handouts will be posted to the Clerk). You are of course welcome to find someone else to take your place. If we are able to reallocate at late notice we will inform you that the invoice is void.


